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WittyWork - FAQ

  • What is print on demand?
    Print on demand (POD) is a business model where products are created and customized only when an order is placed. This allows for a wide variety of designs and products without the need for large upfront investments.
  • How does the ordering process work?
    Choose your favorite design from our collection. Select the product type (t-shirt, hoodie, mug, etc.) and customize as needed. Place your order, and our team will print and ship the product directly to you.
  • What products do you offer?
    We offer a diverse range of products, including apparel (t-shirts, hoodies, tanks), accessories (mugs, phone cases, tote bags), and more. Explore our store for the full selection.
  • Can I customize the designs?
    Yes! Many of our products allow customization. You can often choose colors, add text, or resize the design to make it uniquely yours.
  • How long does it take for my order to arrive?
    Shipping times vary depending on your location and the product. On average, it takes 8-12 business days for orders to be fulfilled and delivered. We try our best to ensure that your order reaches earlier thus reducing your waiting time.
  • What is your return policy?
    We want you to be satisfied with your purchase. If there are any issues, please contact our customer support within 5 days of receiving your order, and we will assist you with returns or exchanges.
  • Are the products high quality?
    Absolutely! We partner with top-notch printing companies to ensure the highest quality prints on premium products. Check our product descriptions for more details on materials.
  • Do you ship internationally?
    Yes, we ship internationally. Shipping costs and times may vary depending on the destination.
  • How can I track my order?
    Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to track your package's journey to your doorstep.
  • How can I contact customer support?
    For any inquiries or assistance, feel free to reach out to our customer support team through the "Contact Us" page on our website or via our email at info@shopwittywork.com
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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